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What is Remote Access and how is it possible?
Remote access is the ability to get access to a computer or a network from a remote location through a Remote Access Service (RAS) or virtual private network (VPN). It is possible in different ways, for example, by installing remote desktop software on both computers.
Why Colman IT offers Remote Support Services to its clients?
This additional option allows you to save time with your current work. Our IT Helpdesk will be available 24 hours. We will remotely solve or repair your system’s issue at any time of the day, no matter if you are at your office or you are taking a business trip far away in another continent. With remote support, the geographics do not really matter. In fact, we can start the moment you call us.
Here are the benefits:
Without wasting any time on the way, we can work far more efficiently.
2. Cost Effective
We can get more done, faster.
Not using transportation means not adding to the greenhouse gas issue.
As easy as calling and telling us what you need.
5. After Hours
In some situations, after hour support is needed like busy days which you cannot be interrupted, and the problem should wait till the end of working hours. Therefore, Our team will remotely access your systems and figure out and solve the problem.
6. Fast Response
Most of all, if your internet is working, we can start to solve the issue while you are talking about it on the phone.
7. Less intrusive
By experience, we found out a lot of our clients prefer it when we can get their technology back up and running smoothly from behind the magic curtain.